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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy

September 21, 2026

5  out of  5
rating by Sandy
"This has been a wonderful experience! Everyone cares about you. I recommend them 1000%!"
We responded:
"Thank you, Sandy! We appreciate you and so glad we get to help you with your coverage needs! "
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Randi Cameron

September 21, 2026

5  out of  5
rating by Randi Cameron
"I’ve been with State Farm for years, and Tiffany made my move to South Carolina an absolute breeze! She is a total rockstar—incredibly helpful, fast to respond, and just wonderful to work with. If you need someone who truly gets things done, she’s your person. Thanks for being amazing, Tiffany! 🙌"
We responded:
"Randi, you are so sweet! We love working with you and so glad you choose our office! "
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Stefanie Shuba

September 21, 2026

5  out of  5
rating by Stefanie Shuba
"Great experience. Meghan was patient and answered all of questions. Very professional and friendly. Highly recommend this group!!"
We responded:
"Thank you so much for taking the time to brag on Meghan. She is great and we really appreciate you! "
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Kay Murray

September 9, 2026

5  out of  5
rating by Kay Murray
"Tiffany, is very nice, informative & helpful in every way."
We responded:
"Thank you, Kay! Appreciate the both of you not only to take time to review your coverages but also to leave a sweet review! Y’all are the best! "
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William Campbell

August 14, 2026

5  out of  5
rating by William Campbell
"To start claim"
We responded:
"Thank you, William for taking the time to review our office! We appreciate you! "
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Brandon Jackson

August 3, 2026

5  out of  5
rating by Brandon Jackson
"Always have great service."
We responded:
"Thanks so much for the awesome review! We really appreciate you and are happy to hear you always receive great service. 😊"
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Jack Davis

July 31, 2026

5  out of  5
rating by Jack Davis
"Tiffany Freel office is the best!"
We responded:
"Thank you Jack! You’re the best! "
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Louie Dejonckheere

July 31, 2026

5  out of  5
rating by Louie Dejonckheere
"Tiffany has been helping us with insurance policies for all our needs, since my retirement. In all meetings we had so far, she not only addressed the immediate matter at hand but always thinks ahead and makes suggestions what to also keep in the scope of view for the future. Useful tips, important considerations to make sure we don’t drop a stitch going forward; giving us a lot of support and guidance on the road that remains after retirement. And all discussion happens with a very positive mindset. Tiffany: you are a shining light in matters insurance and financial advice! I can recommend you anytime! Keep up the good work"
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Scott Cygan

July 9, 2026

1  out of  5
rating by Scott Cygan
"I almost never post reviews, but had a highly disappointing experience and do not recommend using for any insurance needs in Landrum. A tree fell on our garage during Helene and we paid out of pocket to fix it. State Farm was not our insurance company, but refused to give us coverage for another property due to that happening during the hurricane. Definitely not looking out for the Landrum community and would highly recommend considering other insurance companies with more ethical practices. Like a good neighbor, State Farm is there… when it suits them and they don’t think you’ll ever file a claim."
We responded:
"We understand your frustration and appreciate the opportunity to address your concerns. As a mutual company, State Farm's focus is on protecting the long-term interests and pricing stability of our policyholders rather than answering to shareholders. While this can be a benefit for customers, it also means that underwriting guidelines for new business are sometimes more restrictive.
In recent years, significant homeowners losses, including those resulting from Hurricane Helene, have required even stricter underwriting standards. Although these decisions are made at the corporate level, our office advocated on your behalf, escalated your concern and pursued an appeal of the decision.
We love and are deeply involved in this community, and we remain committed to serving both our customers and prospective customers with care and integrity. While we regret that we could not achieve the outcome you hoped for, please know that we will always do our best to help and to be a strong local advocate for our neighbors.
"
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Geoff Teall

July 7, 2026

5  out of  5
rating by Geoff Teall
"I have nothing but good things to say about Tiffany Freel and her co-worker Ragan. They are professional, knowledgeable, congenial and available-always!"
We responded:
"Thank you Geoff for the kind words! We love our Ragan and love to help take care of our great customers like you! We appreciate you! "
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Andrew Demeyere

July 7, 2026

5  out of  5
rating by Andrew Demeyere
"Meghan was great at helping us setup coverage insurance for my truck"
We responded:
"Thank you, Andrew! Meghan is a rockstar! We appreciate you and taking time to leave a great review! "
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Ethan Wofford

July 6, 2026

5  out of  5
rating by Ethan Wofford
"Tiffany Freel's office does an amazing job at taking care of their customers and they are always responsive when you need something! I've been with them for years and always had a great experience."
We responded:
"Thank you, Ethan for your awesome review! We appreciate you and your family so much! "
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Jack Barnette

June 30, 2026

5  out of  5
rating by Jack Barnette
"Excellent agency. Tiffany was terrific with a new car purchase a few years back. Have used them for years and brought other family members to State Farm. Recently, I was working with Meghan who literally "bundled & saved" on homeowners & auto. Moreover, she took the time to understand our financial goals and objectives. A true needs assessment approach to look at other products and services. Highly recommend. Five Star experience."
We responded:
"Thanks so much for the awesome review! We’re really glad Meghan was able to help you —and that we could “bundle & save” on your homeowners and auto. We’ll always do our best to take the time to understand your goals, ask the right questions, and make sure you’re set with the coverage that fits. Appreciate you recommending us to your family too—means a lot! ⭐️⭐️⭐️⭐️⭐️"
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Drew

March 27, 2026

5  out of  5
rating by Drew
"Great Company!! Deal with them on home auto and all my needs!! Top People!!!"
We responded:
"Thank you so much, Drew! We greatly appreciate you! "
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Warren Ashmore

March 20, 2026

5  out of  5
rating by Warren Ashmore
"Local, supportive, attentive, and always a phone call away. Tiffany and her staff are top notch and the customer service is fantastic! Would recommend their services to anyone looking for insurance."
We responded:
"Thank you, Warren! We appreciate you and your whole family! "
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Stacey Dulin

March 19, 2026

5  out of  5
rating by Stacey Dulin
"Tiffany was very professional in meeting with my husband and I. She reviewed the life insurance policies with us and reviewed options. Her expertise in this arena has helped my husband and I make decisions based on what works best for us. She took as much time with us as necessary to make sure that we understood the pros and cons of each policy. We did not feel rushed at all. We need more people like Tiffany in this world."
We responded:
"Stacey, you are too kind! Thank you so much and so glad to work with the both of you."
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Donald Harris

March 11, 2026

5  out of  5
rating by Donald Harris
"5 stars"
We responded:
"Thank you Donald for taking your time to send us a review! We appreciate you! "
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Holly Gosnell

March 10, 2026

5  out of  5
rating by Holly Gosnell
"Best insurance company!!! We love Tiffany, Meghan and the whole team!!!"
We responded:
"Holly, we love you and your family too! So glad you choose us to make sure we have you covered! "
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Beth Tucker

March 10, 2026

5  out of  5
rating by Beth Tucker
"We can’t express how much love we have for our local Tiffany Freel State Farm office. They have been wonderful in helping with current policies and the new ones we just started. Megan Upton is an awesome agent. She helped us get a great deal on our Home and Auto Policies as well as an affordable Death Benefits Policy. It is so nice to actually speak to someone and have a local office to go to. We highly recommend that you go see them. Very honest and professional people.
Les and Beth Tucker"
We responded:
"Hi Les and Beth! Wow, your kind words just made our day! 😊 We’re thrilled to hear that Meghan and the whole Tiffany Freel team have been able to help you with your policies and that you’re loving having a local office to swing by. It’s awesome working with folks like you, and we’re here anytime you need us—whether it’s for home, auto, or just to say hi! Thanks a ton for the recommendation and the love. You rock! 🙌🚗🏡💙"
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Wesley Gosnell

March 6, 2026

5  out of  5
rating by Wesley Gosnell
"Really helpful with setting up insurance"
We responded:
"Thank you, Wesley! We really appreciate you and your family! "
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Jason Burton

March 4, 2026

5  out of  5
rating by Jason Burton
"Tiffany has been very informative and professional. She has brought to light many things on our policies that were not discussed with previous agents. She has been thorough and extremely helpful as well as responsive."
We responded:
"Thank you, Jason! I appreciate you and your wife so much! Y’all are so sweet! I am always help and love teaching people more about insurance. "
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Robert Maxwell

December 13, 2025

5  out of  5
rating by Robert Maxwell
"I have been with Tiffany for many years. It's important to have an agent who is professional, knowledgable, and always available. State Farm is by far the best insurance company I have ever dealt with; and this agency takes customer service to the highest level."
We responded:
"Thank you so much, Robert for your kind words! We really appreciate you and look forward to seeing you soon! "
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Derek Hilst

February 27, 2025

5  out of  5
rating by Derek Hilst
"I cannot say enough great things about Tiffany and her office. She is patient, very knowledgeable and helps you see the bigger picture. Navigating the complicated world of insurance with a trusted advisor like Tiffany made the process much easier to understand."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We greatly appreciate customers like you! "
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Ed Plants

February 11, 2025

5  out of  5
rating by Ed Plants
"Tiffany is easy to work with, so pleasant and helpful. Very understanding and caring. She's also a very good listener and more like a friend than an insurance agent. She wants to work with you and help you choose what's right for you by giving you options. She's a good person. Also, our claim for damages when a tree struck our house during Helene was nearly flawless. Y'all done good, Tiffany."
We responded:
"Thank you all very much! I'm truly honored by your kind words. We are excited to continue delivering excellent service to you! If there’s anything else I can assist you with regarding your insurance needs, please don't hesitate to reach out. Wonderful customers like you make this job a pleasure!"
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Elizabeth Doan

January 7, 2025

5  out of  5
rating by Elizabeth Doan
"I had a wonderful experience transferring my service. Meghan was friendly and the process went very smoothly and quickly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience transferring your service. Meghan will be delighted to know that her friendly assistance made a difference. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"